FREQUENTLY ASKED QUESTIONS
Everything you need
before we arrive.
Products, pricing, timing, access and what to expect from your EcoLux cleaning.
ANSWERS
Helpful details,
clearly explained.
What cleaning products do you use?+
We select professional products for the surface, soil and task, with eco-conscious options where appropriate. Product labels and manufacturer care instructions control dilution, dwell time and compatibility. Tell us about allergies, children, pets or delicate finishes before service.
How is pricing calculated?+
Pricing depends on property size, condition, service type, selected extras, access, location and timing. We provide a tailored quote after receiving your details and may request photos for move-out or post-construction work.
How long will cleaning take?+
Every property is different. We estimate team time after reviewing the property size, condition, requested scope and access.
Do I need to be home?+
No. You may provide secure access instructions, confirmed before the appointment.
Do you bring equipment?+
Yes, unless another arrangement is made. Equipment and filtration needs are matched to the service; confirm HEPA requirements when requesting your quote.
What should I do before arrival?+
Secure valuables, provide clear access, reduce clutter where possible and advise us of delicate surfaces, pets, parking or condominium elevator requirements.
Which Toronto and GTA areas do you serve?+
EcoLux serves Toronto and GTA communities including North York, Liberty Village, The Annex, Vaughan, Richmond Hill, Markham, Mississauga, Brampton and Oakville, subject to scheduling. Send your full postal code to (416) 825-8978 or through the quote form so we can verify availability for your exact address.
What if something needs attention?+
Contact us promptly with the agreed scope, details and photos. We will review the concern and respond with the appropriate next step.
PERSONALIZED SERVICE
Ready for a fresher space?
Tell us about your property, priorities and timing. We’ll prepare a clear quote.